Privacy policy

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The below declarations detail the summary practices and use of the information in our Web site.

Personal information collects personal data that you voluntarily provide us, for example your name, telephone or e-mail address.

Newsletters offers our visitors and members the possibility to receive email newsletters with information of the area of Guanacaste Costa Rica or special deals. Users may unsubscribe from the list themselves by following a link provided at the bottom of each newsletter.

Surveys may offer its visitors the opportunity to participate in surveys, contests or sweepstakes. Certain information is required when you decide to participate, which may include your name, e-mail, phone or country.

If you want to recommend a hotel, tour or vacation package to a friend, you must provide your e-mail address, as well as your friend’s e-mail. This information is strictly confidential and it is only used to let the recipient know the identity of the sender.

Security has a security system SSL that encrypts the information entered by our customers, providing protection against hackers and thieves of the Internet. Your personal data and credit card information remain safe; nobody will ever have access to that information.


When you visit we gather information about your computer (not your personal information) and assign you a "cookie" (a small and unique identifier text file). This information is collected automatically without you provide it, as a means of supporting your visit to our website. You can choose to not receive cookies files by enabling your Web browser to refuse cookies or prompt you before accepting a cookie. Be advised that by refusing to accept cookies, you won’t be able to access many travel services and planning tools offered by our website.

Use of information uses all the information collected through our website to improve the user experience and provide a better service to visitors. This information is also used to process the reservation requested by our customers (hotels, tours, transportation, packages), to send e-mail deals, as well as to reply your questions or inquiries.

Sharing of information does not sell or rent your personal information to anybody. We'll share just a part of your personal data and reservation with our authorized providers to process and confirm the services you reserve. Like any other travel agency, it is necessary to share this information with our travel suppliers to be able to confirm your reservations and travel itineraries.

Responds to questions and suguestions

With the purpose of better serving you, we will use your e-mail address or phone number to respond when you submit a question or request assistance with viewing your reservation or itinerary.

Other Web Sites

Several sections of's web site may link you to other Web sites that do not operate under our business's privacy policies. When you click through to these sites,'s information privacy practices no longer apply. We suggest you to check the privacy statements for all third-party websites to understand their procedures for collecting, using, and disclosing users' information.

Obligations of may be required by law to disclose information you have provided in obtaining our travel products or services. We may also disclose information against someone who poses a threat to's interests or our customers (such as commercial fraud) or whose activities could bring harm to others. It may be necessary for to provide customer information to third parties, such as credit card companies, with the purpose of resolving disputes that arise in the normal course of business.

Copyright information

All texts, photos, videos and other elements contained in our web portal are the property of and can not be partial or total reproduced without the express written consent of our company.

For further information you can contact us to: or go to our contact section for more details.